Once your private cloud service is set up, our experienced engineers can manage your entire infrastructure and applications to ensure even higher levels of security and efficiency. Our Managed Cloud Services can add to your configuration and provide you with even greater benefits. Whether it’s ensuring you have a backup of your data, monitoring over your servers, or the necessary patches or updates, you can count on us to resolve your IT problems quickly and efficiently whenever they occur.
Data Backup Services
Pathway’s Data Backup Services ensure that your business can return to an operational state even after a catastrophic data loss.
Features and Benefits
- Improve system performance by archiving historical data and ensuring manageable data size on production servers.
- Take one-time snapshots or schedule regular backups using Pathway’s cloud control panel
- Restore backed up data at any time. Recovery is 15 times faster than a tape backup solution.
- Local and remote storage options are available for disaster recovery process compliance.
- Backup images are protected by RAID redundancy configuration
- Dedicated technical support is available 24/7 all year round.
| Plan | Includes |
| Backup I File or folder backup on your servers |
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| Backup II Snapshot based entire disk backup solution |
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Server Monitoring and Response Services
With Server Monitoring and Response Services, we’ll ensure that your servers are always up and performing optimally. Using our graphing feature, you’ll be able to see visual depiction of the usage of your capacity over time. We’ll monitor your servers 24 hours a day and seven days a week to spot and remedy any problem before they have a serious impact on your server performance.
Features and Benefits
- Monitor operating systems, applications, databases, URLs, logs and more from a single dashboard.
- Define thresholds for items like memory usage, HDD space, connections, and bandwidth.
- Tiered monitoring levels help you meet targeted business objectives and service levels.
- Receive proactive 24/7 monitoring and dedicated support from our NOC staff with the advanced Monitoring II plan
| Plan | Includes |
| Monitoring I Basic hardware and OS services |
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| Monitoring II Advanced system health |
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Operating System Management Services
With Pathway, you have access to an entire pool of resources that are experts in every layer of the cloud stack. Our skilled IT staff specialize in Windows and Linux platforms, as well as Network, Security, DBA, Storage and Virtualization. With our predictive monitoring, and patch management services, we ensure that your operating systems are up to date and running smoothly. We’ll alert you at certain thresholds to prevent any possible failures.
Features and Benefits
- 24/7 proactive monitoring and maintenance support
- Performance management and reporting
- Deployment of patches, updates and hot fixes
- Log file rotation for server performance optimization
- OS re-provisioning (in the event an operating system becomes irreparable)
- Service upgrades (adds, moves, changes)
- Enhanced security audit (complete server-side scan including in-depth registry sweep, intrusion detection, root kit detection, wares detection, folder volume checks, user and permissions audit, and patch update level determination)
For more information and for pricing please call us at 416-214-6363. opt 1., or fill in our online request form.
